As a result of changes to the TPP Internet mail system, accounts using mail.tppinternet.net.au as the Incoming Mail Server for mail programs such as Outlook will need to update this setting to mail.domainname.com.au – replacing domainname.com.au with your own domain name

Eg If your domain name is plumberssupplies.com.au your new Incoming Server Setting will be mail.plumberssupplies.com.au

Apologies for any inconvenience caused.

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Quick Reminder: TPP Hosting Upgrade

by Emma on March 10, 2010

Just a quick reminder to all customers; we will be upgrading our hosting infrastructure tomorrow night, Thursday 11th March.

How this affects our customers…

The upgrade will result in brief outages between 10pm-6am AEDT on the evening of Thursday 11th March. This will affect all customers on our shared email & web hosting services. Individual services will also be offline for a shorter period during this time.

Our Online Management System (OMS) will also be offline during this time, so new orders and management of existing services will be effected. Please note that emails will be queued safely on our backup servers and will be delivered shortly after the work has been completed.

This work will result in an improved service for all customers, including an improved connectivity speed and redundancy. We will endeavour to minimise the impact of this upgrade and apologise for any inconvenience this may cause.

Any questions?

We’re happy to answer any questions about this upgrade – we can be reached on 1300 665 491 during 8.30am – 6pm AEDT, Monday – Friday.

Many thanks to our customers for their understanding and cooperation. Any feedback on the upgrade is welcome!

System Administration Team

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Dear Customer,

As part of our ongoing maintenance, we will be upgrading hardware on Control 3 on  Thursday 4th March 2010.

The outage window is from 9.30pm – 11.30pm.

We apologise for any inconvenience this may cause.

Sysadmin Team
TPP Internet

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Outage on Control 3 – Hardware Upgrade

February 25, 2010

Dear Customer,
As part of our ongoing maintenance, we will be upgrading hardware on Control 3 on  Thursday 25th February 2010.
The outage window is from 9.30pm – 11.30pm.
We apologise for any inconvenience this may cause.
Sysadmin Team
TPP Internet

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Hosting Upgrade Notification

February 23, 2010

Here at TPP Internet, we’re continually investigating ways to improve the services available to our partners and customers. Our latest improvement will be an upgrade of our hosting infrastructure on the night of 11th March 2010.
How this affects our customers…
The upgrade will result in brief outages between 10pm-6am AEDT on the evening of Thursday [...]

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The Simplest Way to Get Your Business Online…

February 17, 2010

We’re delighted to announce the launch of our most innovative product to date – WebsitePro.
Get your business on the web with a professional website, that’s easy to update, requires no technical experience and has fantastic support – all for an unbelievable price.
WebsitePro is a groundbreaking new product that gives you the flexibility and functionality you [...]

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Planned upgrade and outage for hosting customers

January 28, 2010

Dear Customer,
As part of our ongoing maintenance we will be upgrading all Linux based servers on the night of Monday 1st February 2010.
The outage window is from 9.30pm – 1am with each server upgrade taking no longer than 45 minutes.
We apologise for any inconvenience this may cause.
Sysadmin Team
TPP Internet

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Update on new .CN Domain Registrations

January 15, 2010

Recent News: The China Internet Network Information Centre (CNNIC) have temporarily suspended all new .CN (China) domain registrations.
Please note, all .CN domains that are currently registered will continue to remain live and in full service, as will any renewed domain names.
For any further information of advice, please contact the TPP Team on 1300 665 491
The [...]

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Planned Outage for Microsoft Exchange 15.01.2010

January 14, 2010

Dear Customer,
This is an important downtime notice for customers using our Hosted Exchange Services.
The servers will be taken offline intermittently on Saturday, January 15th for regular maintenance and upgrades from 15:00 pm to 23:00 pm, AEST.  This maintenance work will help make the servers more secure by installing the latest software patches and other upgrades [...]

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