Do you have a question that needs answering NOW? You can now speak to your account manager in real time. Either David or Bennett will be available between 9am and 5pm AEST. Simply log into the OMS, click on the live chat icon and chat away! Not a TPP Reseller yet? Sign up here and take advantage of our competitive prices and great service!
With the launch of this new web site, to support the TPP Internet Community of users, its time to make sure that you are fully connected! The RSS feed of this site is located at http://feeds.feedburner.com/TPPInternet Twitter, follow us to ensure you receive the latest system updates, news & tutorials If Facebook is your thing, you can connect with TPP there as well, subscribe to our page here.
As a result of changes to the TPP Internet mail system, accounts using mail.tppinternet.net.au as the Incoming Mail Server for mail programs such as Outlook will need to update this setting to mail.domainname.com.au – replacing domainname.com.au with your own domain name
Eg If your domain name is plumberssupplies.com.au your new Incoming Server Setting will be mail.plumberssupplies.com.au
Apologies for any inconvenience caused.
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Just a quick reminder to all customers; we will be upgrading our hosting infrastructure tomorrow night, Thursday 11th March.
How this affects our customers…
The upgrade will result in brief outages between 10pm-6am AEDT on the evening of Thursday 11th March. This will affect all customers on our shared email & web hosting services. Individual services will also be offline for a shorter period during this time.
Our Online Management System (OMS) will also be offline during this time, so new orders and management of existing services will be effected. Please note that emails will be queued safely on our backup servers and will be delivered shortly after the work has been completed.
This work will result in an improved service for all customers, including an improved connectivity speed and redundancy. We will endeavour to minimise the impact of this upgrade and apologise for any inconvenience this may cause.
Any questions?
We’re happy to answer any questions about this upgrade – we can be reached on 1300 665 491 during 8.30am – 6pm AEDT, Monday – Friday.
Many thanks to our customers for their understanding and cooperation. Any feedback on the upgrade is welcome!
System Administration Team
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Dear Customer,
As part of our ongoing maintenance, we will be upgrading hardware on Control 3 on Thursday 4th March 2010.
The outage window is from 9.30pm – 11.30pm.
We apologise for any inconvenience this may cause.
Sysadmin Team
TPP Internet
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