We’re upgrading our Windows Web and Email servers on the night of Thursday 22nd April and wanted to keep you all updated. Unfortunately, as a necessary result, there will be intermittent outages for web and email hosting between the hours of 9pm and 3am AET on 22nd/23rd while we carry out this work.
Your email is safe
Don’t worry, there will be no mail lost during the upgrade as it will be queued to our backup servers. Access to the servers will be intermittent during this outage.
Why an upgrade?
This upgrade will provide improved performance for our Windows Hosted customers in our shared and footprint hosted environments, and is part of our ongoing commitment to the continuous improvement of our services.
Minimum disruption
The upgrade has been timed to cause minimum disruption. We are sorry if this causes you any inconvenience and we will do our very best to keep the outage as short as possible.
Questions?
As always, if you have any concerns or questions about this upgrade, please don’t hesitate to call our awesome technical support team on 1300 665 491 or send a support ticket via our eSupport System here.
The TPP team
