From the category archives:

Corporate

Control7.tppinternet.net.au currently experiencing high load

September 13, 2011

TPP Internet Services team would like to advise that the Control7 server is currently experiencing high load issues. Over the last 2 weeks clients would have experienced short outages. Some of these outages were forced due to emergency maintenance.
Our SA Team have been actively working on the numerous control7 issues, and recently upgraded the hardware [...]

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Scheduled Maintenance – Cloud Hosting @mail Interface – 23:00 AEST 1st September

September 1, 2011

TPP Internet technical services team would like to advise of a scheduled upgrade to take place for the @mail Webmail interface on the Cloud Hosting infrastructure.
The upgrade should not cause any interruption of services, and does not affect Plesk hosting accounts.
Date and time:
23:00 (1/09/2011)  - 02:00 (2/09/2011) AEST
Duration:
3 hours
Impact:
Customers will still be able [...]

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RESOLVED: Unscheduled Phone System Outage Tuesday 16th August at 11:00 AEST

August 16, 2011

This issue has been resolved as of 11:50 AEST
——————————-
The TPP Internet technical services team would like to advise customers of an unscheduled outage on our phone system.
Date and time: Tuesday 11:00 AEST 16th August 2011
Duration: TBA
Service Affected: All inbound Customer service lines.
We are working on resolving this issue immediately and apologise for the disruption.

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Scheduled Maintenance – Windows services – 4am-6am AEDT 11th August

August 10, 2011

TPP Internet Technical Services team would like to advise clients of upcoming scheduled maintenance for some of our Windows shared hosting infrastructure. This maintenance will result in short outages for customers, as we undertake security patching and updates to several servers.
Maintenance Details
Type of maintenance:
Windows server maintenance for customers with services hosted on:

MSSQL 2000 [...]

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Scheduled Maintenance Notification – Windows Server Maintenance – 4am AEST 28nd June

July 25, 2011

TPP Internet Technical Services team would like to advise of an upcoming maintenance on our Windows based servers.
Type of maintenance:
Windows server maintenance for customers with services hosted on:

MSSQL 2000 (iis-ad)
MSSQL 2005 (mssql-2)
MSSQL 2008 (mssql-3)
Frontpage (frontpage1)
Windows Session State Server (iis-ad-2)
TPP Windows Plesk machines (control5, control6)

Planned Start Date & Time:
04:00 Thursday 28/07/2011 AEST
Planned Completion Date [...]

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Scheduled Maintenance Notification – Windows cloud hosting service – 04:00 – 06:00 Thursday 23/06/2011 AEST

June 21, 2011

TPP Internet Support would like to advise customers of upcoming maintenance to several of our Windows based services. Some Windows services may be temporarily unavailable for up to 30 minutes while we apply important server updates to ensure the continued stability and availability of your services.
We thank [...]

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RESOLVED: Unscheduled Outage – TPP Internet client-facing services

June 21, 2011

Date and time: commenced from 14:30AEST 21st June
Resolution: Issue resolved at 16:30 AEST 21st June
TPP Internet technical services team would like to advise clients of a recent connectivity interruption, affecting some client-facing services:

TPP API
OMS (control panel)
TPP Website
TPP EPP connections

We apologise for any inconvenience, and are exhausting all available resources to resolve this [...]

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Scheduled Maintenance Notification – Ausregistry – Sunday, 19th June 2011

June 15, 2011

TPP Internet wishes to advise that Ausregistry will be conducting maintenance to their servers this weekend, and during this time there will be an interruption to the availability of some .au domain name services.
Maintenance Details:
Date: Sunday 19th June 2011
Time: 08:00:00 AEDT – 12:00:00 AEDT
Services affected:
* Domain availability checks
* Registrations
* Renewals
* Transfers
* Delegations (changing nameservers)
* Whois [...]

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Scheduled Network Maintenance – Cloud shared hosting – 5:15 AEST 25th May 2011

May 24, 2011

TPP Internet Support would like to advise of an upcoming scheduled network maintenance for the Cloud shared hosting infrastructure on the 25th May. During the maintenance, our engineers perform a switch upgrade and apply some changes to prepare for further expansion of the network.
Date and time: 5:15 to 6:30 AEST 25th May 2011
Services affected: Cloud hosting [...]

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