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Scheduled Maintenance – TPP Control 5, Control 6 – Sat 07/05/2011

May 6, 2011

TPP Internet Support would like to advise of upcoming scheduled maintenance to the Windows Plesk servers for TPP Internet. This maintenance is to complete security patches and upgrades to the servers for the continued availability and stability of client services.
Maintenance Details
Date: Saturday 07/05/2011
Time Window: 01:00am – 02:00am AEST
Duration: 1 hour
Clients impacted: TPP Internet customers with [...]

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Scheduled Phone System Restart – 21:30 AEST 13th April

April 13, 2011

TPP Internet Customer Service team would like to advise of an upcoming phone system maintenance at our Call Centre, which will affect our Customer Service phone lines for approximately 10 minutes throughout the duration of the maintenance operations.
Date and time: 21:30 AEST 13th April 2011
Duration: possible 10 minutes outage
Service Affected: All Customer Service phone lines [...]

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Scheduled Maintenance Notification – MySQL-5 server upgrade schedule – Saturday 30/04/2011 1:00AM-3:00AM

April 13, 2011

TPP Internet would like to advise of upcoming maintenance to our Cloud hosting MySQL v5.0 servers. During the maintenance, we will be upgrading MySQL from version 5.0.91 to version5.1.56. This may impact website functionality. We thank you for your patience as we complete this essential maintenance to ensure the continued availability and stability of your service.
Service Maintenance [...]

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Scheduled Maintenance – cloud hosting – IIS, MSSQL & MySQL Server Outages – 22:30 AEST Thursday 7th April

April 7, 2011

TPP Internet Support wishes to advise of an upcoming maintenance on our Windows server and all MySQL database servers.
Maintenance Details:
Date and time: 22:30 AEST Thursday 07/04/2011
Duration: 15 minute downtime on each server.
Service affected:
1. Websites using any shared MySQL database servers for backend databases will experience Database connection errors on the web. No data will be [...]

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Scheduled Maintenance – cloud hosting – IIS, MSSQL & MySQL Server Outages – 22:30 AEST Wednesday 06/04/2011

April 6, 2011

TPP Internet support wishes to advise of an upcoming maintenance on our Window server and all MySQL database servers.
Maintenance Details:
Date and time: 22:30 AEST Wednesday 06/04/2011
Duration: 15 minutes downtime on each server.
Service affected:
1. Websites using ANY MySQL database servers for backend databases will experience Database connection errors on the web. No data will be lost [...]

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Scheduled Maintenance – cloud hosting MySQL-2, MSSQL-2 server and webmail service – 22:30 AEST Thursday 31/03/2011

March 31, 2011

TPP Internet wishes to advise of an upcoming maintenance on our webmail service and the 2 database servers: MySQL-2 and MSSQL 2008
Maintenance Details:
Date and time: 22:30 AEST, Thursday 31/03/2011
Duration: 1 hour, from 22:30 to 23:30
Service affected:
1. Customers won’t be able to gain access to Webmail access via http://webmail.tppinternet.com.au or http://webmail.yourdomain (replace “yourdomain” with your own [...]

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Planned Maintenance – control.tppinternet.net.au Friday 18th February 2011

February 16, 2011

Dear TPP Customers,
There will be planned maintenance on control.tppinternet.net.au this Friday 18th February, 2011 between 2.00am  – 3.00am AEST.
Please note that during the outage all services will be off-line. Mail will be queued to the secondary mail server and will deliver once the maintenance has been finalised.
Why an outage?
This is [...]

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Planned Maintenance – control.tppinternet.net.au Tuesday 1st February 2011

January 31, 2011

Dear TPP Customers,
There will be planned maintenance on control.tppinternet.net.au this Tuesday 1st February, 2011 between 22.00pm  – 3.00am AEST.
Please note that during the outage all services will be off-line for at least one hour. Mail will likely be down for the majority of the 5 hour window and will be queued to the [...]

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Zone File Management migration- Friday 28th January – Monday 31st January

January 25, 2011

Dear TPP customers,
The DNS zone file management system will be unavailable this coming weekend whilst upgrades are performed – 5.00pm AEDT Friday 28th January to 12.00pm AEDT Monday 31st January. This is part of the migration of  hosting services as outlined in the email sent out 24/1/2011.
No changes will be able to be made to [...]

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